Movepro Docs / Costs & pricing

Costs & pricing

Everything under Costs & Pricing exists to make quoting automatic: hourly rates per depot for local moves, lanes and trips for interstate work, and rate cards full of catalogue items for the extras. Set it up once and the quick add quotes price themselves.

In this guide

What lives where
Local pricing: variable or fixed
Interstate: lanes and trips
Rate cards
Catalogue items
How it lands on a quote
Access charges: stairs, narrow streets, parking

What lives where

Open Costs & Pricing in the left menu. The section splits into:

Local: rates for local moves, set per depot with a travel radius;
Interstate: lane and trip pricing for interstate work (per m³);
Rate cards: the published catalogue(s) of cost items your quotes draw from.

Local pricing list with one row per depot, radius and on/off toggle — Local pricing: one row per depot, each with its own travel radius and an on/off toggle.

Local pricing: variable or fixed

Open a depot's local price to edit it. First set how far from the depot you'll travel for uplift and delivery (the radius drives which leads count as "local"), then pick a tab:

Variable: hourly work. For each truck size you enter rates per half hour, by crew size (two, three, four people) and by day (Mon–Fri, Saturday, Sunday). When a lead matches (two removalists and a large truck on a Saturday, say) the quick quote offers that rate automatically.
Fixed: price the job by volume instead, with a rate per cubic metre for each truck size.

Editing variable local rates per half hour by truck size, crew size and day, with attached cost items below — Variable local rates: per-half-hour prices for each crew size and day under each truck size.

Local price editor with travel radius slider and fixed per-cubic-metre tab — The same editor: travel radius up top, and the Fixed tab pricing each truck size per cubic metre. The log on the right tracks every price change.

Below the rates, the Catalogue items panel attaches items from your catalogue to this local price, each with a quantity and a group. Every quick-add quote priced from this depot then pulls those items in automatically. It's how a charge nobody should have to remember (insurance on every job, a fuel levy) gets onto every local quote without relying on the salesperson, and it works for pure costs too: attach a cost-only item for an overhead and it never changes the customer's price, but it's on the order feeding the costing analysis when the job is done.

Local price editor with catalogue items attached below the rates, each with quantity and group, including a cost-only labour item — Catalogue items attached to a local price: quantities and groups per item. The second row is cost-only ($0 price), riding along for the P&L rather than the customer.

Truck sizes come from Settings. The truck size categories used here (with their cubic capacities) are defined in your account settings, and your fleet's trucks are mapped to them; that's also what powers the m³ capacity maths in Scheduling.

How the two types present to the customer, and the deposit rules around each, are covered in Quotes: variable vs fixed.

Interstate: lanes and trips

Interstate pricing is a list of routes. There are two kinds:

A Lane is a standing route, e.g. "Melbourne to Sydney, pickup within 2 days, max 1 day in transit", always available while it's toggled on.
A Trip is one specific truck on one specific date, e.g. "Sydney to Brisbane, departing 29/08", ideal for selling the empty space on a return leg (backloading).

Interstate list of trips and lanes with routes, dates, space and per-cubic-metre pricing — The Interstate list: Trips with fixed dates up top, standing Lanes below, each with transport type, available space, $/m³ and a minimum job price.

Click Add new and choose lane or trip. Pick Truck or Rail, set the route and how far from each depot you'll travel for pickup and delivery.
Set the Timing. For a lane: pickup notice, transit days and which weekdays you pick up and deliver; for a trip: the departure date and delivery timeframe.
Enter the Capacity you're selling (available space in m³).
Set the Pricing: a minimum job price, then either a flat Default rate per m³ or Advanced tiered pricing.

Create interstate lane form with truck or rail, route, radius, timing and capacity — Creating a lane: truck or rail, the route and depot radius, then timing rules and capacity.

Create interstate trip form with departure date and delivery timeframe — A trip is the same idea pinned to a date: when the truck leaves and how long delivery takes.

Advanced tiered pricing with price per cubic metre falling as volume rises — Advanced tiered pricing: the $/m³ steps down as the job gets bigger: here $100 up to 9 m³, $95 to 19 m³, $90 beyond.

Lane costs section with packing materials attached from the rate card — The lane's Costs panel attaches catalogue items; these land on every quote priced from this lane.

Rate cards

Rate cards bundle your catalogue items into published sets. Most companies run a Default Rate Card for the everyday catalogue and add cards for specific purposes: a storage card, a packing-materials card, a card for a corporate client. A card must be Published to be live; the default card is what quotes reach for first. A card is a grouping, not an auto-fill: picking one doesn't add its items to a quote. The quote editor searches your published cards for individual items (and quick-add quotes price from your rates), so cards exist to organise the catalogue.

Turn off Group by rate card and you see the whole catalogue in one list: every item with its category (materials, heavy items, access, surcharges…), unit, cost and sell price.

Catalogue item list across rate cards with categories, units, cost and price — The catalogue view: pianos, pool tables, poor access, extra kilometres, each with its unit, cost and price.

Catalogue items

Open a rate card and click Add catalogue item. Each item carries:

a code, category and name (e.g. Materials → Tea Chest);
sourcing: insourced or outsourced (bought in from an affiliate);
a unit: per item, per hour, per m³, per km…;
Buy and Sell: what it costs you (with tax), then either a margin percentage or a straight sell price.

Add catalogue item panel with code, category, name and sourcing dropdown — Adding a catalogue item: code, category, name, and whether it's insourced or outsourced.

Catalogue item with unit, buy cost and sell price filled in — The money half: buy cost plus tax, sell price or margin. With Xero connected, each item also maps to your cost and revenue accounts.

The buy and sell sides are independent, and an item only needs one of them. A cost-only item (a cost, no price) tracks an overhead through the order P&L without ever appearing as a charge to the customer; a price-only item (a price, no cost) charges the customer when you don't need Movepro doing the costing analysis on it.

Back on the card, the items list shows the full economics side by side (cost, tax, margin and price) so you can see exactly what you make on a tea chest.

Packing materials rate card with three items showing cost, tax, margin and price — A packing-materials card: three items with their cost, margin and sell price, published with one toggle.

How it lands on a quote

All of this comes together in the quote editor. A matching lane fills in the transit details and the $/m³ maths (with Backload or Sole use premiums), attached costs arrive as line items at their catalogue prices (from the local price for local quotes, from the lane for interstate), and anything else is a search away in the Search rate cards or cost items box. See Quotes: line items for the editing side.

Watch: attaching catalogue items to a local price and seeing them land on a quick quote, the item editor's buy and sell sides, line items on every service, and cost-only items (4 min).

Create a quote dialog with space, backload premium and packing material line items auto-filled — An interstate quote pricing itself: 35 m³ as a backload, with the lane's packing materials arriving as line items.

Access charges: stairs, narrow streets, parking

Access problems are captured on the lead and charged through the catalogue. The customer can set them in the booking form (choose Stairs and it asks how many flights; No parking asks how far from the property the truck must stop), leads fed in through the API can carry the same fields, and in the CRM they're the Property access tags on the Create lead form or the order's move details. Once saved, chips appear on the pickup and delivery cards: Stairs - 2 Flights, Poor access - 50 m.

The prices live in your default rate card as access items with compound units: stairs are charged per m³ per flight, poor access per m³ per 25 m. On a fixed quote they land automatically with the quantity pre-multiplied: a 10 m³ job up two flights books 20 units, so at $10 a unit the quote gains $200. A variable (hourly) quote doesn't add them by itself, since the hours already absorb slow access; add the stair or poor-access items as line items if you want the charge, and the named line doubles as the written notice to the customer that stairs cost extra.

What counts as a flight? A flight is a run of five or six steps, so a typical two-storey house is two flights. For no-parking situations, record how far away the truck must park; that distance drives the per-25 m poor-access charge and tells you whether a shuttle vehicle is needed.

Watch: capturing access on the lead, and how stair and poor-access fees reach fixed and variable quotes (4 min).